Malak Karimova, Coordinator of the Psychology Department at Khazar University, published a scientific article entitled “Effective Communication Skills and Psychological Aspects of Communication Difficulties in the Mediation Process” in the 2020 issue of Scientific News of the Police Academy, No. 4 (28).

The article evaluates the development of the mediation process in Azerbaijan as a new field of application, the difficulties that may arise in the communication of the parties in the mediation process, the features to be considered in building proper relations on the basis of research in this area.