In this document we have set out what services LIC offers, and what users can expect to do. LIC staff believe you will get the best value out of our services if you are aware of what you need to do when you make use of LIC, and what context the services operate. The document should be read in conjunction with other basic service information, including the Statement on Appropriate Use of Electronic Resources, Access Policy, Circulation Policies, etc.
LIC | We will | You are expected to |
Learning environment |
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Access | Allow access to students/staff able to produce a valid Khazar University ID card. | Produce a valid Khazar University students/staff ID card on request. |
Equipment and furniture | Maintain furniture in safe and serviceable condition. | Treat furniture and equipment with care. |
Health and Safety | Ensure a safe working environment under the terms of existing Health and Safety legislation. | Take responsibility for your own health and safety refrain from any actions that may endanger the health and safety of others. |
Study areas | Provide a variety of study areas for different groups of students, for example group study, silent study, etc. | Use various study areas appropriately. |
Reservations | Provide a self-service book on reserved on study courses. | Use books on reserved only in the Reading Halls. |
Document supply | Provide an Inter Library Loans Services for items not held in the University. | Provide full and accurate bibliographic details for requested items. |
Help Desks | Assist users at issue desks/helpdesks as quickly, efficiently as possible without rudeness or aggression. | Communicate with LIC staff courteously and without rudeness or aggression. |
Books | Continue to develop and monitor system to facilitate wider availability of books and other learning materials. | Understand that it is not possible to purchase multiple copies of titles to satisfy the needs of every student. |
Reference materials | Provide access to the Reference materials, such as encyclopedias, atlases, dictionaries, etc. | Use the reference books within the Reference Are only. |
Journals | Stock titles appropriate to subject taught at the Periodical Hall and monitor use | Use journals within the Periodical Hall only. |
CD-ROMs, audio-visual collections | Stock CD-ROMs, audio-visual materials appropriate to the subject taught at the Periodicals Hall. | Use these items according to the loan policy. |
Electronic Information Service | Provide access to a variety of networked electronic sources and monitor use. | Attend the induction sessions and workshops offered and use the self-help guides and notices. |
On-line Public Access Catalogue (OPAC) | Help users to explore our collection information access advantages with OPAC: | Attend the induction sessions workshops offered and use OPAC guide. |
Khazar University Institutional Repository (KUIR) | Provide access to research outputs of Khazar Univerisy | Attend the induction sessions workshops offered by LIC staff. |
eLearning | Provide free online access to course material (mostly ppt and pdf files) from one academic discipline that includes course syllabus & presentations, assignments, and supplementary course material. | Attend the workshops offered by LIC staff. |
Special electronic services (ISBN in Books Print services) | Build national bibliographic database of all (registered) Books in print | Use ISBN for bibliographic searches. |
Special collections | Provide a range of special collections, such as World Bank, Asian Development Bank, etc. | Use special collections within Reference Hall only. |
Research Services | Provide basic descriptive information about an article, book, web page, audio or video recording, or other information source. | Attend the workshops offered by LIC staff. |
Feedback | Enable users to provide feedback on services. This may be through committees, for example Student’s Board, questionnaires, focus groups or any other means. | Provide feedback on services through the available channels |